As a Maid Service Provider, have you ever arrived to a customer's home, you've bid for a particular amount of time, or a particular task, and you get there, and there's additional work required? What on earth do you do?
All right, now that is a sneaky concern, since we have set aside a particular quantity of time based on a person's home when we went to bid the initial contract? Now, when you get to a consumer's house, and it's truly crucial to do this up front, when you get to a client's home and you're walking through the house with the client. You need to ask the homeowner about this question, "Did you just get your home before I got here, or is your house usually in this condition? If I give you a price based upon this condition of your house, when I arrive every time to work, I anticipate the house to be in this condition.
If I arrive and there's spaghetti all over the kitchen area, or if there are toys all over the house, or there's laundry and stuff strewn about, and there's mess all over, it's going to take a lot more time than I'm bidding for right now. In the occasion that I get here and the home is just trashed for whatever reason, and sometimes it happens, I either will have to charge you more cash, or I require to just pick up the clutter and let that be the cleansing of the day. All right, then from day one, let's concur that when I show up, your house will be in this condition, because if you're showing up now, and the house keeps getting messier and messier, either the baby-sitter has to choose up the toys, or the home owner needs to select up the toys, or the kid whose toys they belong to need to pick up the toys.
I click over here do not actually care who it is, but unless they have particularly contracted you to choose up the mess, then that requires to be a conversation that you have with the home owner, due to the fact that no one is paying you right now to choose up the clutter, and you have another home to clean when you're done here. If you have 2 or 3 houses in a day, whether you confess it or not, it's on a timed schedule.
When the time for that home is up, you can't keep staying and cleaning up, since you will lose profits from the next home you're supposed to go work on. Does that make good sense? So you do need to have a discussion with the client, and simply state, "Hey, listen. When I bid the task, your house was in this condition, and now that I've shown up, every time there's extra clutter. It's requiring time that I don't have.
I did not budget the clutter time into the task and the price that I provided you. Would you like me to charge you more at a higher rate and take time far from another customer so that I can expand your window of time, or would you like to get the clutter prior to me arriving?"
Now, a lot of people when you provide the choice, they don't wish to pay the extra money, since home cleaning is not inexpensive, and they can easily pick up their own toys, or teach their children to put things away after they're done. I've seen really, really tiny kids that are trained to put their toys away when they're done playing. It is a learned skill, and it's something a mother or father can learn themselves and teach their children. Then children can help moms and dads save that money rather than pay it to the maid service.
It's simply a conversation you have to have. Do not fret about if they're going to be offended.
"Your house is a mess, you hired me. I need to help you, you need to help me understand what those services are. The two of you need to come up with the answer.
Up until we meet again, leave the world a cleaner place than when you found it.
About Maid Service Direct
Maid Service Direct is Philadelphia's premier home cleaning and maid service. They offer convenient online booking for the busy homeowner. With professionally trained maids that are vetted and personally interviewed homeowners can get a high quality home cleaning service from trustworthy maids. Contact Maid Service Direct to schedule your home cleaning and experience what luxury service is all about. Order online today and get back your time.
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Maid Service Direct
208 S Ithan St.
Philadelphia, PA 19139
(215)398-6227
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